Plain English summary: p899 collects only the information it genuinely needs to run your account, process your PKR payments, and keep the platform secure. We do not sell your personal data. You have the right to access, correct or request deletion of your data at any time by contacting support.
01 Overview & Who This Policy Covers
This Privacy Policy applies to all individuals who access or use the p899 platform — whether through the website at p899.onl, the p899 mobile app, or any other digital interface operated by p899. It covers registered account holders as well as visitors who browse the platform without an account.
By creating an account or continuing to use the p899 platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please discontinue use of the platform.
p899 acts as the data controller for the personal information you provide. This means we are responsible for deciding how and why your data is collected and processed. We take that responsibility seriously and have put in place measures to handle your information with care and transparency.
02 What Information We Collect
The information we collect falls into two main categories: information you provide directly, and information collected automatically when you use the platform.
Information you provide:
- Registration details: Your name, date of birth, username, email address, and password when you create an account.
- Identity verification documents: Government-issued ID or other acceptable identification when account verification is required.
- Payment information: Details of the payment methods you register, such as your JazzCash mobile number, Easypaisa wallet reference, or bank account details for withdrawals. Full card or account numbers are handled by payment processors — p899 does not store raw financial credentials.
- Communications: Messages you send to the support team via live chat, email, or any other contact method. This includes your query content and any information you voluntarily share to help resolve an issue.
- Preferences: Settings and preferences you configure in your account, including communication preferences, deposit limits, and responsible gaming tool settings.
Information collected automatically:
- Device and technical data: Device type, operating system, browser type, screen resolution, and unique device identifiers.
- Connection data: IP address, connection timestamps, session duration, and general geographic location derived from your IP.
- Activity data: Pages visited, features used, bet history, game history, deposit and withdrawal history, and interaction patterns on the platform.
- Cookies and tracking: Session cookies, preference cookies, and analytics data — covered in more detail in the Cookies section below.
03 How We Use Your Information
Everything we collect has a specific purpose. We do not collect data for the sake of it. Below is a clear breakdown of what we use your information for.
| Purpose |
Information Used |
| Running your account |
Name, email, username, date of birth, account preferences |
| Processing PKR deposits & withdrawals |
Payment method details, transaction history, identity verification |
| Identity & age verification |
Government-issued ID, date of birth, name matching |
| Fraud detection & security |
IP address, device data, login history, transaction patterns |
| Customer support |
Account details, transaction references, communication history |
| Platform improvement |
Aggregated usage data, feature interaction analytics |
| Responsible gaming tools |
Deposit limits set, self-exclusion status, betting activity |
| Marketing communications |
Email address, communication preferences (opt-in only) |
Marketing opt-out: You can update your communication preferences at any time from your account settings. Opting out of marketing communications does not affect your access to any platform feature or service.
04 Payment Data & PKR Transactions
p899 supports multiple PKR payment methods including JazzCash, Easypaisa, Raast, bank transfer, debit cards and mobile wallets. When you make a deposit or withdrawal, payment data is involved and we want to be clear about how it is handled.
Actual financial credential processing — including card numbers, full bank account numbers, and mobile wallet PINs — is handled directly by the relevant payment processor. p899 never receives or stores your raw financial credentials. What p899 does store is the minimum information required to process transactions: the type of payment method used, a masked reference (for example, the last four digits of a card or the first and last digits of a mobile number), and the transaction amounts and timestamps.
This information is necessary to verify that deposits have been credited correctly, to process withdrawals to the right account, and to investigate any transaction queries that arise. Your PKR transaction history is visible to you in full from your account dashboard at any time.
Security reminder: p899 will never ask for your JazzCash PIN, Easypaisa password, or full bank account number via any communication channel. If you receive a message claiming to be from p899 asking for these details, do not respond and report it to support immediately.
05 Cookies & Tracking
Like most online platforms, p899 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a plain-language breakdown of what we use and why.
- Essential cookies: These are required for the platform to function. They handle your login session, keep your account secure, and remember your basket or bet slip state between pages. You cannot opt out of these without losing basic platform functionality.
- Preference cookies: These remember settings you have chosen — such as language preference and responsible gaming tool configurations — so you do not have to re-enter them every session.
- Analytics cookies: These help us understand how players navigate the platform — which features are used most, where users drop off, and how pages perform.
This data is aggregated and does not identify individual users.
- Security cookies: Used to detect unusual login behaviour, protect against automated attacks, and flag suspicious activity patterns for review.
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use core platform features. Blocking analytics cookies will not affect your access to any service.
06 Data Sharing & Third Parties
p899 does not sell your personal data to any third party. We do not share your information with advertisers or data brokers. The only circumstances under which your data is shared with external parties are listed below.
- Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
- Identity verification providers: When account verification is required, your identification documents may be shared with a third-party verification service that specialises in document authentication. These providers are contractually bound to handle your data securely and use it only for verification purposes.
- Game providers: Casino, slots and live dealer game providers may receive a session token or anonymous player reference to initiate game sessions. They do not receive your full account details or payment information.
- Legal and regulatory requirements: If p899 is required by applicable law or a legitimate legal process to disclose certain information, we will comply. Where permitted, we will notify the affected account holder in advance.
- Business transfers: In the unlikely event that p899 undergoes a structural change such as a merger or acquisition, player data may form part of the transferred assets. Any such transfer would be subject to the same privacy commitments outlined in this policy.
All third parties with whom p899 shares data are required by contract to maintain appropriate security standards and to use your information only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
07 How We Protect Your Data
Data security is a core part of how p899 operates. We have implemented a range of technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
- Encryption in transit: All data transmitted between your device and the p899 platform is encrypted using TLS (Transport Layer Security). This applies to your login session, payment flows, and all account activity.
- Encrypted storage: Sensitive account data stored on p899 servers is encrypted at rest. Passwords are never stored in plain text — they are hashed using industry-standard algorithms.
- Access controls: Access to player data within the p899 organisation is restricted to staff members who genuinely need it to perform their role. All staff with data access are subject to confidentiality obligations.
- Fraud monitoring: Automated systems monitor account activity and transaction patterns around the clock for signs of unauthorised access or suspicious behaviour. Unusual activity triggers additional security checks.
- Regular reviews: Security practices and infrastructure are reviewed regularly. Where vulnerabilities are identified, they are addressed promptly.
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.
If you suspect a breach: Contact the p899 support team immediately if you believe your account has been compromised or accessed without your permission. The team will take immediate steps to secure your account and investigate.
08 How Long We Keep Your Data
p899 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations.
- Active accounts: While your account is active, p899 retains all account data, transaction history and activity logs necessary to operate your account and comply with our platform obligations.
- Closed accounts: After an account is closed, certain data — including identity verification records and transaction history — is retained for a defined period to comply with anti-money laundering requirements and to resolve any disputes that may arise.
- Marketing data: If you have opted in to marketing communications, your contact details for marketing purposes are retained until you opt out, at which point they are removed from active marketing lists.
- Support communications: Records of support interactions are retained for a period sufficient to handle follow-up queries and to improve service quality. These are not kept indefinitely.
- Analytics data: Aggregated and anonymised analytics data may be retained beyond the standard period as it cannot be linked back to any individual player.
When data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be associated with your identity.
09 Your Privacy Rights
As a p899 account holder you have a number of rights in relation to your personal data. These rights can be exercised by contacting the support team with your request. Here is what you can ask for.
Right to Access
Request a copy of the personal data p899 holds about you. We will provide this in a clear format within a reasonable timeframe.
Right to Correct
Ask us to correct inaccurate or incomplete personal data. You can update many details directly from your account settings.
Right to Deletion
Request deletion of your personal data. Note that some data must be retained to meet legal obligations even after deletion requests are processed.
Right to Object
Object to your data being used for marketing purposes at any time. You can also object to certain other types of processing where applicable.
Right to Portability
Request your data in a portable format so you can transfer it elsewhere if needed. This applies to data you have directly provided to us.
Right to Restrict
Ask us to limit how we use your data in certain circumstances — for example, while we investigate a query you have raised about the accuracy of your data.
To exercise any of these rights, contact the p899 support team with your request and your registered account details. We will respond as promptly as possible. Some requests may require identity verification before they can be actioned, to ensure we are responding to the genuine account holder.
10 Minors & Age Restrictions
p899 is strictly an adults-only platform. The minimum age to register and use any part of the platform is 18 years. We do not knowingly collect personal data from individuals under the age of 18.
Age verification is a required step in the account registration and verification process. If p899 discovers that an account has been registered by or on behalf of a person under 18, that account will be closed immediately. Any funds in the account at the time of closure will be handled in accordance with our terms and the circumstances of the case.
If you are a parent or guardian and believe that a minor in your household may have created an account on p899, please contact the support team immediately so the matter can be investigated and resolved promptly.
18+ only. Gambling and betting are for adults only. If you are under 18, please do not attempt to register or use this platform in any way. Parents and guardians are encouraged to use parental control tools to restrict access to betting and gambling platforms.
11 Changes to This Privacy Policy
p899 may update this Privacy Policy from time to time as the platform evolves, new features are added, or our data practices change. When material updates are made, we will notify active account holders via the platform or their registered contact details before the changes take effect.
The date shown at the top of this page reflects the most recent revision. We recommend checking back periodically, particularly before making significant account changes or new deposits. Continuing to use the platform after an updated policy has been communicated constitutes acceptance of the revised terms.
Minor wording clarifications that do not change the substance of our data practices may be made without notification, though the revision date will always be updated to reflect any change.